For a span of more than 25 years, Travelex Insurance Services has been a steadfast safeguard for travelers, shielding them from unforeseen circumstances. Established in 1996 and headquartered in Omaha, NE, the company operates as part of the Cover-More Group. Notably, Travelex Insurance Services benefits from strong financial backing, boasting Berkshire Hathaway Specialty Insurance and Zurich Insurance Group.

Travelers under the protection of Travelex Insurance Services enjoy an array of valuable benefits. These encompass round-the-clock access to travel, legal, and concierge support services, as well as complimentary access to the COVID Travel Check Tool and Guide.

Travelex Insurance Plans

Travelex Insurance Services provides a selection of three inclusive travel insurance packages, along with one plan tailored for post-departure coverage and two plans specifically for flight insurance. These comprehensive options have been carefully crafted to address the diverse requirements and unique aspects of every traveler’s journey.

They offer an extensive array of advantages, including coverage for trip cancellation, trip interruption, trip delay, missed connections, delay and theft of baggage and personal belongings, emergency medical expenses and evacuation, car rental collision, accidental death and dismemberment, round-the-clock assistance, and others.

Travel Basic

Travel Basic provides fundamental protection and reassurance at a budget-friendly price point. It’s an ideal choice for backpackers, small groups, students, and even casual travelers who aren’t anticipating significant risks but desire a sense of security.

This plan offers coverage for unexpected situations such as injuries or illnesses during your travels, providing essential emergency medical assistance, and dental and medical expense coverage. Additionally, it encompasses trip cancellation, delay, interruption, associated expenses, and a 12-hour baggage delay benefit. For those seeking enhanced protection, Travel Basic coverage can be upgraded with options like Car Rental Collision and Flight AD&D.

Travel Select

Travelex’s premium insurance plan, Travel Select, builds upon the benefits and enhancements of Travel Basic while incorporating a plethora of additional features. It proves well-suited for a wide range of trip types, safeguarding against delays, interruptions, and cancellations arising from diverse factors like injury, illness, demise, pregnancy, adverse weather conditions, and beyond.

With Travel Select, children aged 17 and below are automatically covered at no extra cost when traveling alongside an adult. The coverage for children is subject to a maximum limit as defined by the policy terms.

For travelers who get their plan within 15 days of making the initial trip payment, three distinct “early purchase benefits” come into effect: protection against financial default, coverage for trip cancellation or interruption due to work-related reasons, and a waiver for pre-existing medical conditions.

You have the option to enhance the Travel Select plan even further through five available upgrades:

• Cancel For Any Reason

• Adventure Sports Coverage

• Additional Medical Coverage

• Car Rental Collision

• Accidental Death & Dismemberment.

Travel America

The Travel America insurance plan extends coverage and benefits to the policyholder and up to seven accompanying individuals for domestic trips (within the United States) lasting up to 14 days. All of this is offered at an affordable rate of only $60. This plan is particularly well-suited for road trips, extended weekends, outings with friends and family, as well as travel to nearby events.

The plan encompasses emergency medical expenses for injuries or illnesses incurred during the trip, and it provides reimbursement for disruptions such as the closure of ski resorts, golf courses, and beaches due to specific conditions. Additionally, the plan includes coverage for car rental collisions and offers roadside assistance. For plans purchased within three days of the final trip payment, coverage for pre-existing medical conditions is also included.

Travel Med

Travel Med stands as an excellent post-departure insurance option, suited for spontaneous escapades and pre-paid journeys. It offers the flexibility to be purchased at any point prior to departure, even on the very day of departure itself, before setting out on the trip.

The coverage benefits up to $1000 for trip interruption, $100 for trip delay, $250 for missed connection, $10,000 for Emergency Medical Expenses, $100,000 for Emergency Evacuation and Repatriation, $1,000 for Baggage, and $10,000 for Accidental Death and Dismemberment (AD&D). This coverage can be extended to encompass a maximum of 10 travelers.

Flight Insurance Options

Travelex Insurance presents two flight insurance plans tailored for travelers seeking protection against trip-related uncertainties while avoiding undue expenses: Flight Insure and Flight Insure Plus. These plans are particularly suitable for journeys aimed at visiting family and for spontaneous last-minute trips.

Flight Insure offers primary Accidental Death and Dismemberment (AD&D) coverage and primary coverage exclusively, accommodating trips spanning up to 180 days. In contrast, Flight Insure Plus enhances this coverage by incorporating additional benefits, including $50 for missed connections, $1,000 for baggage, $500 for delays, $10,000 for emergency Medical Expenses, and $100,000 for Emergency Evacuation and Repatriation. The latter plan is applicable for trips with a maximum duration of 30 days.

COVID-19 Coverage

Travelex Insurance extends coverage for trip cancellation and delays in cases where travelers are diagnosed with coronavirus or if their fellow travelers, dependent family members, or essential business partners are diagnosed and necessitate the insured individual’s care or involvement. This coverage pertains to the unused portion of pre-paid, non-refundable expenses, as well as transportation costs for returning home or rejoining the trip. It further encompasses expenses related to accommodations, meals, and other necessities during periods of quarantine, treatment, or similar circumstances.

If a quarantine situation arises, the coverage is automatically extended until the date when the insured reaches their return destination. Benefits are disbursed within the specified policy limits. Additionally, the coverage encompasses travel assistance, which involves arranging extra accommodations, modifying travel bookings, facilitating medical consultations, and other related services.

Coverage Upgrades

• Cancel for Any Reason: The “Cancel for Any Reason” upgrade, exclusively offered with Travel Select, empowers you to cancel your trip for any motive up to 48 hours before departure, granting you the ability to recover up to 75% of the insured trip costs. This option is applicable for trips lasting up to 30 days and requires purchase alongside the initial insurance plan, no later than 15 days after the initial trip payment.

• Adventure Sports: The Adventure Sports Upgrade is a supplement that can be incorporated into the Travel Select plan, offering extra safeguarding for adventurous travelers who seek excitement through activities like zip lining, bungee jumping, skydiving, mountain climbing, helicopter sightseeing, flying lessons, professional athletic events, heli-skiing, parasailing, and a variety of other thrilling pursuits.

• Rental Car Collision: Car Rental Collision is an enhancement that seamlessly integrates with Travel Basic, Travel Select, and Travel Med plans. This upgrade extends coverage to the traveler and one companion (if specified in the car rental agreement) for the entirety of the trip. It safeguards against potential expenses arising from damage or loss to a rental car due to incidents such as vandalism, collisions, windstorms, fires, hail, or floods.

• Additional Medical Coverage: The Additional Medical Coverage upgrade is specifically designed for use with Travel Select plans. It proves invaluable for journeys to destinations renowned for exorbitant medical expenses or for engaging in adventurous pursuits.

This enhancement offers an extra layer of financial security, delivering $50,000 coverage for Emergency Medical Expenses and $500,000 coverage for Emergency Medical Evacuation & Repatriation of Remains. These amounts are in addition to the existing coverage provided by the Travel Select plan.

• Flight Accidental Death & Dismemberment: The coverage is accessible as an option within both the Travel Select and Travel Basic plans. It extends coverage of up to $200,000 for instances of physical injury or death sustained by passengers aboard a common carrier aircraft. How Travelex Insurance Works

Travelex extends a range of coverage options to both U.S. residents and, more recently, Canadian residents. Navigating their user-friendly website empowers travelers to effortlessly locate the optimal insurance plan tailored to their requirements, accommodating various preferences and approaches.

Prospective buyers have the flexibility to explore travel insurance options based on their specific trip type or traveler profile. Alternatively, they can opt for one of the available insurance plans or upgrades. The purchasing process is straightforward and user-friendly, following these steps:

1. Fill out the quote form.

2. Receive a free online quote instantly.

3. Complete the order and finalize the purchase.

Cost of Insurance

To accurately determine the precise costs, the most effective approach is to input your details into the Travelex quote form. This includes information such as trip dates, trip value, departure location, destination, initial trip payment date, travelers’ age, and more. Insurance plan costs are contingent upon these individualized trip and traveler particulars, in addition to the chosen coverage and coverage amounts. The starting cost typically begins slightly above $20.

If you have a family of four, with two kids aged 7 and 2, and parents aged 40, traveling to Cancun Mexico for a week with a budget of $4,000, a Travel Basic plan will cost $156 while the Travel Select plan will cost $170.

If you have a single 34-year-old traveler going to Europe for 9 days with the same $4,000 budget, Travel Basic will cost $121 while Travel Select will cost $187.

In both these scenarios, the departure location is Massachusetts and the initial payment was made 10 days before departure.

Filing a Claim

Follow these steps to initiate a claim with Travelex:

1. Visit https://www.travelexinsurance.com/customer-service/claims.

2. Submit the insurance plan code, which can be found in the Confirmation of Coverage, Travelex Policy, or Brochure.

Filing a claim essentially involves informing the insurance provider that you have experienced a financial setback during your trip and requesting reimbursement for the incurred expenses. To ensure the acceptance and fulfillment of your claim, it’s crucial to furnish evidence and accompanying documents substantiating your trip, the losses suffered, and any eligible reasons for coverage.

Customer Support and Feedback

Travelex Insurance boasts award-winning customer service and garners predominantly positive reviews. However, it’s important to note that claims are handled by their underwriters, Berkshire Hathaway and Zurich Travel Assist. In certain instances, there have been reported cases of delays in the claim review process, extending beyond 30 days.

To expedite the process and prevent potential delays, it’s recommended to proactively reach out to the underwriters. Ensure you have all the necessary supporting evidence and documentation prepared and readily available.

Conclusion

Travelex Insurance offers a comprehensive array of coverage choices tailored to various trip types, traveler profiles, and financial considerations. They have earned acclaim for their exceptional customer service and a commendable track record of accepted claims. Featuring a selection of 6 insurance plans and 5 upgrade options, coupled with round-the-clock assistance and a range of informative tools and guides, Travelex Insurance is well-equipped to furnish the additional security and tranquility you seek, all within a budget-friendly framework.